Fahlgren Mortine

  • Account Supervisor

    Job Location US-OH-Beavercreek
    ID
    2018-1374
  • Overview

    The Account Supervisor is responsible for day-to-day support for client relationships and for specific client projects and deliverables. This individual will primarily support the agency’s relationship with a Fortune 500 global technology and engineering company.

    Responsibilities

    • Accountable to maintain and grow assigned client relationship(s)
    • Establishes and grows relationships with client’s senior management team members
    • Effectively communicates client issues with appropriate agency partners
    • Seeks out new opportunities within existing clients; accountable to participate in and support agency new business; actively participates in agency new business efforts; may be a member of the new business pitch team
    • Monitors trends to deliver clients the best integrated marketing and communications results
    • Ensures customer satisfaction and financial performance management on assigned accounts
    • Collaborates with senior team leaders and others to bring best solutions and expertise to the client, and to develop relationships and strategies to grow the client’s business with the firm
    • Builds positive relationships with and acts as a liaison between colleagues, clients and the media
    • Supports the organization by adhering to consistent standards for client financial performance, including timely input on projected work, billing, and other administrative duties

    Qualifications

    • 7 or more years of marketing and communications experience; preferably working in an agency setting
    • Results-based experience in business-to-business (B2B) marketing and communications
    • Track record of successful integrated campaign management including support of trade shows and events
    • Must have strong analytical and strategic skills
    • Excellent presentation skills
    • Strong Microsoft office skills
    • Experience managing multiple projects and prioritizing
    • Ability to manage conflicts and difficult situations
    • Extremely organized and detail-oriented
    • BA/BS in related fields
    • Ability to travel up to 20% (majority of travel is between agency and client location, as well as between agency locations)

    To apply, please submit your cover letter, resume and salary requirements for this position.

     

    Please, no phone calls. Relocation assistance will not be provided.

     

    Fahlgren Mortine is an Equal Opportunity Employer.

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